Wanderlust Cruise

wanderlust

Terms & Conditions

The booking can be done through instant booking or enquiry booking depending on Wanderlust Cruise services availability.

The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com.

For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at wonderlustgili@gmail.com.

User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to Wanderlust Cruise staff. User should contact us at wonderlustgili@gmail.com, if staff refuse to deliver their service(s) so we can solve it immediately.

Some of the highlight thing to confirm before book the trip as follows:
– Payment must be settled Upon check in
– Infant 0-2 years old is Free of Charge
– Children are between 3 – 9 years old
– Adult is 10 years old above
– Insurance cover by Jasa Raharja
– The Price is nett
– Confirmation to agents / guest is mandatory

– Pick Up Service Area : BTDC, Tanjung Benoa, Jimbaran, Legian, Seminyak , Sanur. Outside this service area, Pick up service is Rp 250,000 IDR / Car Maximum for 4 person

– Cancellation 7 Days Before departure date is 100% Refund, 2 Days before departure is 50% Refund, 1 Day before Departure No Refund

Payment Security
All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

Usage of vouchers policy
The usage of vouchers should be according to Wanderlust Cruise terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.


Voucher:
1. Voucher is valid for the above mentioned date only.
2. Wanderlust Cruise is entitled to ask additional charge for products and or services that are excluded from products and or services that have been mentioned on voucher.
3. Voucher can not be exchanged with other products and or services without approval from Wanderlust Cruise.
4. Voucher can not be canceled and refunded.
5. If you have any questions please contact Wanderlust Cruise wonderlustgili@gmail.com or call +62 8197880529 / +6287777330648